The Department of Banking, Insurance, Securities and Health Care Administration (BISHCA) protects consumers against unfair and unlawful business practices in the areas of banking, securities, and insurance, while ensuring that licensed entities are financially healthy.

Working on behalf of all Vermonters, BISHCA helps consumers access financial and health related services with confidence that:

• Consumers are treated fairly, according to the terms of contracts and laws.
• Regulated companies, institutions and individuals operate within the law.
• Regulated entities operate in a financially sound manner, and remain able to deliver on consumers’ earnings, benefits, claims, or other services.
• Costs and services are reasonable for the marketplace.

BISHCA serves a unique role within Vermont government by providing a single point of access for consumer complaint resolution, enforcement authority, and legislative contact on issues affecting financial and health care services in Vermont.

To learn more about BISHCA, I encourage you to read our downloadable brochure, or explore the pages of this site for more detailed information. If you have a question or an issue you’d like our help with, you can always contact us.

Paulette J. Thabault, Commissioner